Alban Towers is an apartment building I've always thought of living in - it's not near the metro, but it's this great funky looking old building. So I was disappointed to learn that it's an A-S property. That takes it off my list of prospective buildings.
1. Overpriced pit that's nothing more than an obnoxious party dorm for lowly AU students. Avoid.
2. Do not rent here. This is a very badly managed apartment building. It is not the local staff, but right up the rank to the corporate offices. This is sold as a luxury living experience but: After a year of complaints we have ratty rooftop furniture ripped with stuffing coming out and filthy . . . There is a padded, service elevator that goes to the luxury rooftop, but they have it locked so one has to take their guest to the luxury rooftop via the ratty and dangerously sloped stairwell stairs that have no air and are hot as blazes. But for some reason you can take the elevator down--just not up.
The luxury swimming pool is often very dirty and management clearly does not do a daily walk-through to check on it---they recently made a corporate improvement in this gym area--huge corporate posters with the archstone name plastered everywhere--like we want to exercise with advertising--we asked that they be taken down, but so far this improvement remains. The elevators are broken all the time and a small lift we use to get groceries in and out is broken going on half a year--we are told to use the back door, but did they think of putting a bench there? Did they think of putting a cart there? NO! But they did come up with a recent improvement--they want us to leave our divers lisc. or govt. ID so we can use the cart since they have not fixed the lift so we have an easy way to get our items in.
The other amenity, the business center is always broken in some way. It is not always operational and is not large enough to support such a large building. The wonderful TV room closes at
This place is the pits, and it could be so nice, we feel that the Archstone people are just raping the place to show revenue and taking a year-plus to replace (or just a promise to replace) torn and dirty patio cushions, to fix things, no effort to renew high use carpet patches. … They are nothing more then the classic slum lord. This property is managed like ghetto property. This is a great building that deserves better---but do not move here unless you want to constantly fight to get even the basics of what was promised AND WHAT YOU HAVE PAID FOR--it is terrible.
2 comments:
I can agree with you on my own experience. I travel alot for my job and I needed a quiet and secure place to live. I chose this building for the amenities they promoted: bell hop, swimming pool and gym and a staff that worked for you. Turns out I was denied assistance when bringing in my luggage just to use the bag roller. The pool is not clean and all of my family got a fungus from this polluted water. The staff is less than cordial and very unprofessional and are only cordial to those they choose. As far as any complaints to correct any problems it goes ignored. And lately this building seems more like a Frat house rather than a home. In 6 months we have had to stand outside in the middle of the night due to someone pulling the fire alarm. Once again this is the worst experience yet for the dollars I spend. I give this place a ZERO.
Sorry about your experiences. Given the typical AS operation, they'll reward your first year there with a $300/month increase for the privilege of staying another year.
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